[Thoughts on the Table Transcript] Gino De Blasio on Slow Food/Fast Food

Continuing on the series of transcripts, up next is the textual form of an old episode with my friend, writer Gino De Blasio. In this podcast, Gino applies his amazing storytelling to describe the origins of the Slow Food Movement, in response to the fast-food orientated mentality that was spreading in Italy in the ‘80s.

 

Listen to the original episode

 

Paolo Rigiroli
Hello and welcome to the audio blog, Paolo here for another episode of Thoughts on the Table with Gino De Blasio. Hi Gino, good morning, good afternoon actually today. How are you?
Gino De Blasio
Not too bad. Good morning to you Paolo. How are you?
Paolo Rigiroli
Good. Today we connected in the afternoon for Gino and morning for me. Much better, I have to say. Today, a-
Gino De Blasio
Everybody feels more polite.
Paolo Rigiroli
Yes, it’s more ourselves, I think, I hope. We’ll see. Anyway, yeah, today a different topic, today we’re going to talk about slow food and fast food. Gino, you were saying, you would like to start with some history of the slow food movement.
Gino De Blasio
Yeah, and I think it’s a fantastic area, fantastic moment in food history. You have to go back to, this is me now storytelling, so kids try and keep awake, so you have to go really back to the mid 1980s. It was a time where capitalism, free market economics was rife. You have the Reagan era in the States, the Thatcher era in the UK. It was really at the forefront of thinking. Communism was being broken down from the east slowly and surely.
Gino De Blasio
You have to think of this very wobbling time of what you could regard as really a capitalist machine, a capitalist model. What was behind that really in terms of food was fast food. Now, in 1986, at the height of this capitalism, the golden arches of McDonald’s sent Carlo Petrini into shock.
Paolo Rigiroli
Italy already had some fast food chains. There was in the north, I don’t know if it was widespread all over Italy or not, a chain called “Burghy”.
Gino De Blasio
Yes.
Paolo Rigiroli
A few of us would remember. “Burghy” is Italian pronunciation of “burgy” [from burger]. You were right, fast food was up and coming and a lot of people were interested.
Gino De Blasio
Yeah. There was this fascination because culturally, you just look at the films that were being produced. 1980’s Italy was probably what you would say at its lowest in terms of quality. Foreign films were all the rage. If you look at the 1980s films, they were really highlighted by the Spielberg era, the Back to the Futures. Which it was so popular, I mean it was popular everywhere, but in Italy people were talking about the Delorean because they were so fascinated about the car, all these things.
Gino De Blasio
That’s what it was embodying. That’s what it was trying to capture. I think Italy was trying to capture it through this idea of the food. Basically, Carlo Petrini, he started this movement in 1986 because McDonald’s opened on the Spanish steps.
Paolo Rigiroli
That was his first McDonald, is that right?
Gino De Blasio
I think that was the first McDonald’s in Italy.
Paolo Rigiroli
In Italy, that’s right.
Gino De Blasio
It was in a lot of ways being accepted. This will be the norm, and that was Petrini was against. In fact, he was against this idea that food isn’t being savored, both in the preparation and in the execution and in the tasting. He conjured up this brilliant movement called the slow food movement. Really, the way to think of it is take the recipes from old, from yesteryear, we’ve spoken about it in the previous podcast, La Cucina Povera, those elements, but bring them to the forefront of our imagination again. We spoke last week about the polpette in a sauce. Now, that is slow food. All of these things which are classical home and rustic dishes, that’s what the slow food movement started to bring back to our imaginations. It was moving away from this capitalistic drive, and a lot of people see it as this anti-globalization movement.
Paolo Rigiroli
Yeah, that’s part of it.
Gino De Blasio
In terms of food, it actually is because it’s taking the local ingredients, local chefs, and bringing it altogether. I speak with a smile in my voice because it is a fantastic, fantastic movement, and one which I think can be unique to every nation.
Paolo Rigiroli
Yes, yeah.
Gino De Blasio
It’s absolutely amazing, and I think if you were to look at, for example, there’s a … Can I say his name? The celebrity chef?
Paolo Rigiroli
Yeah, of course you can. Yeah, absolutely.
Gino De Blasio
Jamie Oliver with his Ministry of Food. That is almost going into the slow food movement in some regards. That’s about actually growing your own food, about making things basic in the kitchen, and giving people cooking lessons, which is what the slow food movement has become in Italy with Petrini’s latest Eat Italy.
Paolo Rigiroli
Yes, yeah.
Gino De Blasio
It’s that one world Eat Italy, all is one, Eataly. These are big complexes where people can go to learn about how you grow your food, how you eat your food, where your food chain comes from. It’s all part of this movement which is really, like you said, it’s trying to dig back into the past and say, “This is what it is, fantastic to have it.”
Paolo Rigiroli
It’s also behind the Salone del Gusto, the Salon of Taste that takes place in Turin in October. I think it’s every two years.
Gino De Blasio
Every two years.
Paolo Rigiroli
Yeah.
Gino De Blasio
Yeah, I remember reading something about like how it was they have all these competitions of regional cuisine and some of the things. In your experience, fast food in Italy, apart from the burger of the 80s, how is it regarded? How do you see it as being considered?
Paolo Rigiroli
Well, a lot of Italian food is fast by nature. A pizza takes 90 second to cook. Fast food doesn’t necessarily mean a bad thing. There are a lot of chains that do produce something that can be considered fast food, the Autogrill chain, or Spizzico, Ciao. These are owned by large organizations. Yeah, probably the slow food movement would have a lot against them. However, in my opinion, they do make something that is quite authentic. Overall, they provide a service which is useful when you’re traveling and often you’re driving around Italy, and stopping at the Autogrill is a very refreshing experience, and sometimes, you may even have a good meal. Actually, often you do have a good meal.
Gino De Blasio
Yeah, I mean, this is probably for another podcast about service station meals.
Paolo Rigiroli
Oh yeah, very interesting.
Gino De Blasio
Yeah, there’s a whole podcast in it, but the one thing that I will always get for my friends who travel to Italy, if they’ve ever had to drive a car, there will always be stories, firstly, how they were scared for their lives whilst driving, and the second one is how well they ate.
Paolo Rigiroli
Yeah. It is remarkable.
Gino De Blasio
It is amazing. You get such a variety, and it’s so cheap, which is the complete opposite to, well, in England where you look and get four times a price of what it would normally cost and it taste absolutely awful.
Paolo Rigiroli
Yes. I think Autogrill is relatively cheap compared to a restaurant but is fairly priced. I’ll have to say, it’s not the level of other fast food chains where really the race for the lowest possible price seems to always be there. Frankly, shocks me to see that you can get a burger for 1.75. One eats that not because it’s the best way to use the $1.75, but because it’s the fastest, the easiest way.
Gino De Blasio
I noticed there’s more McDonald’s in Italy.
Paolo Rigiroli
Yeah.
Gino De Blasio
I think people have become more accustomed to it. McDonald’s has had to change its menu for Italy. It’s now offering pasta, which you won’t find in England. I think it’s trying to cater for the local palate.
Paolo Rigiroli
Also, there is a place for a chain, especially in the big cities, when people live a very frenetic life and they need to get from Place A to Place B and grab lunch in-between.
Gino De Blasio
Yeah, and I think as long as the market demands it, there will always be a McDonald’s or a Burger King. I keep on saying McDonald’s but I think-
Paolo Rigiroli
Oh yeah, it’s not just McDonald’s.
Gino De Blasio
A generic fast food equivalent, which is why Spizzico has come about. People want a piece of pizza. It’s great idea. It’s a grab and go. It is what it is. It’s not the pizza which might be which my pizzaiolo makes.
Paolo Rigiroli
No, absolutely.
Gino De Blasio
Admittedly also, I get much better customer service from the Spizzico than I do from my pizzaiolo (laughs).
Paolo Rigiroli
Very good point (laughs).
Gino De Blasio
I’m usually getting a lot and lots and lots, into a lot of trouble with my pizzaiolo…
Paolo Rigiroli
We should be talking sometime about customer service in restaurants-
Gino De Blasio
Oh, that’s even another podcast… Yeah, we got service station, customer service.
Paolo Rigiroli
Yeah, I wrote articles on both my blog. You can read about my view of Autogrill and my view of customer service in restaurants. A lot of interesting considerations, I think, that one can make. A good travel guide for people that want to visit Italy and venture themselves into what customer service is or isn’t.
Gino De Blasio
Yeah (laughs).
Paolo Rigiroli
It’s all relative, I think we’re used to it a little bit too much in Italy. Personally, I think it could be better, but at the same time-
Gino De Blasio
I don’t think it’d be hard to improve.
Paolo Rigiroli
No. It won’t be hard to improve. I am the first to admit it and I am sorry. I apologize to all the people that didn’t get treated the way they do at home. However, people go to restaurants for the food more than for the hospitality. You go to somebody who is the owner. It’s not your host necessarily. It’s the person that owns the place, and you adapt to their customs and their rules, as long as they feed you what you know they can make and make really well. We’re willing to put up with that. Yeah, we should talk about it some other time, so much to say.
Gino De Blasio
So much. We’ve spoken at large about really the slow food movement. We’ve touched upon the fast food moment. Where do you see Italy now? Do you see it turning more towards the slow food or do you feel that we’ll be a cultural shift to more fast food orientated mentality? What do you see happening?
Paolo Rigiroli
I think that the slow food doesn’t need to be a movement in Italy, necessarily. There is a large resistance built-in with the Italians. Fast food would naturally be there and grow, reach its potential, but it won’t takeover slow food. There is no such risk. You may even start to see a Starbucks, just to name some more brands in this episode. I don’t think espresso will ever be lost in there and the many non-chains that make fantastic espresso in every Italian city. There’s no risk because of there’s such a at base palate that is entrenched in the people from Italy. You’ll occupy as much room as the Italian allow it to occupy, and then the rest will still be family dining and traditional restaurants.
Gino De Blasio
I certainly agree. I certainly think coffee, it’s not that I don’t think I’ll ever see a Starbucks, but I don’t ever think I’ll see the fruition of Starbucks or all the large chains. I think one of big thing would be trying to make people queue for their coffee. I can’t see that in Italy. I don’t think it would go down well, because of the culture where you walk in, you stand at the bar, within a minute, you’ve got your espresso.
Paolo Rigiroli
Yeah.
Gino De Blasio
The word espresso means quick. This morning I went to have a coffee in a chain and it took me nearly 8 minutes to get served and there was only one person in front of me. It is like, that just couldn’t happen. It just couldn’t.
Paolo Rigiroli
Yeah, it’s weird. It’s the double-edged sword of good customer service. If they’re too good with the person in front of you, it may get very, very slow. In Italy, it wouldn’t be acceptable. You know what you gain, you know what you lose too, because there’s no way you can have a conversation with your barista because he’s got to move. He’s got to get on the next one really quickly.
Gino De Blasio
As my granddad always say to me I many occasions, most things in Italy are slow, apart from the cars and the coffee. I think that’s different. Coming back to where we see Italian food moving, I think what would might be successful is something which is almost marks it really on a slow food ideology of the produce that we get is from a ten-mile radius from here. Things like that. I think that would see more success.
Paolo Rigiroli
Yeah, the ‘eating local’ idea, I think, would be welcome. It does already happen. In Italy, we’re fairly lucky that we can grow a lot of produce locally, not all of it, but some more than other, more northern countries where it’s harder to produce locally without expensive greenhouses. I think it may become more of a trend to advertise that and enforce it.
Gino De Blasio
Yes, yeah.
Paolo Rigiroli
Gino, I think we got to the end of this episode. It was a very fascinating discussion for me. I’ve learned a lot researching about it and talking about it with you, Gino, this morning. I hope that you people listening have enjoyed it. We’re looking forward to your feedback as usual. Please contact us. There are several ways, on the website, on my blog, disgracesonthemenu.com, on Gino’s blog….
Gino De Blasio
Paolo Rigiroli
As well as through our Twitter and Facebook handles. You will find them very easily on the websites. Thanks very much for listening. We’ll get back to you with another episode shortly. Bye-bye.
Gino De Blasio
Take care.

[Thoughts on the Table Transcript] Frank Fariello from Memorie di Angelina

Back in March 2014, I had the pleasure of having Frank Fariello (Memorie di Angelina) on a podcast. In the episode, we discussed the differences between Italian-American cooking and the food of Italy, a topic on which Frank is remarkably insightful, being a third generation Italian-American who lived in Rome for 10 years.

This post presents the same interview in textual form as an enjoyable read, and as a searchable reference.

 

Listen to the original episode

 

Paolo Rigiroli
Hello, and welcome to the audioblog. Paolo here again for another episode. Today I have a special guest with me, Frank Fariello from the fantastic blog, Memorie di Angelina. Hi, Frank. Good morning.
Frank Fariello
Hey Paolo, how are you doing?
Paolo Rigiroli
Good. Thanks so much for accepting to connect with me. It’s an honor.
Frank Fariello
Oh, it’s my pleasure.
Paolo Rigiroli
Frank accepted to be interviewed, and I have prepared a lot of questions. I’m sure, like me, you’ll be very interested to know his answers. We want to know a lot more about you, Frank.
Frank Fariello
Uh oh…
Paolo Rigiroli
So let’s start from, of course, from you. Do you want to introduce yourself to our listeners?
Frank Fariello
Sure, why not? My name is Frank, as you know. I’ve got an Italian last name, Fariello. I am from New York originally. I was born in New York City actually, but lived in the suburban part of New York for most of my childhood. I am a lawyer by training and by profession, and still continue to practice law, but I’ve spent a great deal of my adult life outside of the United States. I actually took some time off [from the profession]. I was thinking about leaving the law at a certain point in my life. I had about ten years under my belt as a corporate lawyer in New York and was kind of tired of the rat race.
Paolo Rigiroli
I see.
Frank Fariello
So I took some time off. I was thinking about becoming a professional chef. Cooking has always been my passion. I went and lived for a few years in Paris. There are great hotel schools, as you probably know, in Switzerland, in the French speaking part of the country. So my plan was to go to France, perfect my French, and then go on to [the Hotel School in] Lausanne. As you know, that was [where] one of the great Italian chefs of the time… a Milanese, named Gualtiero Marchesi [had been trained].
Paolo Rigiroli
Oh yeah, of course. Super famous.
Frank Fariello
Do remember him? Very famous. A little bit controversial, I understand, among some Italians. They called him “Il Francese” because he had a certain different way of approaching Italian cooking, but I had studied his work and found him quite inspiring. I knew that he had gone to Lausanne, to the [hotel] school there and wanted to kind of follow in his footsteps.
Frank Fariello
In any event, [I never made it to Lausanne.] I was [in Paris] for a couple years, then lived in Vienna for a couple more years. At that point, I had returned to the practice of law. Some old colleagues from New York had convinced me to get back into the profession, and they were based in Vienna and Moscow, so I was doing some work there. Then, in about 1995, so this is going back a few years, I saw an ad in the paper for an international organization based on Rome. Of course, I’m an international lawyer by trade, [but my practice had been in private international law]. I had always been interested in [practicing public international law] in an international organization. I applied [for the job] and “only” 9 months later, I was hired. I went down there and spent 10 years living in Rome.
Paolo Rigiroli
In Rome, in the city.
Frank Fariello
Yeah. That was a fantastic thing. I had always kind of wanted to… It sounds like a cliché of course, but wanted to sort of discover my roots. Actually, my roots are not in Rome, they’re farther south in Campania and Puglia. But still, it was a great opportunity. So I took it.
Paolo Rigiroli
Very interesting that you were at one point pursuing the career of becoming a chef, and considered changing [job] entirely. You know, it takes a lot of courage to do that. I’m not surprised that you were pulled back…
Frank Fariello
Yeah, well it takes a lot of courage, and maybe that’s why I didn’t do it ultimately!
Paolo Rigiroli
Yeah, but you did do something else. You started writing this blog that has become the most popular blog about Italian food today. So it is a fantastic achievement, and it obviously speaks to the quality of your work. I’m not surprised to see that your interest went as far as to bring you to Paris. So that really makes a lot of sense now.
Frank Fariello
Yeah. Thanks. Yeah, it is a great… That’s one of the great things about the blog. It allows me to enjoy the [culinary] world without, of course, the back breaking work and the horrendous hours of actually being a restaurateur.
Paolo Rigiroli
I see. Well, I’m sure it takes up a lot of time anyway, but certainly it is a different activity. Yes, I can see that. So when did you start Memorie di Angelina?
Frank Fariello
Well, it actually started out when I joined Facebook.
Paolo Rigiroli
Oh.
Frank Fariello
I didn’t set out to be a blogger, to be honest. I joined Facebook and, like a lot of people on Facebook, I started discovering old friends from high school and college and law school and all the rest of it. I decided I wanted to share some recipes with my friends, so I started posting recipes to my profile. That was a lot of fun and people were enjoying the recipes, but I was frustrated by the platform. It wasn’t really as flexible as I wanted it to be, so I cast around [for ideas] and decided to start a blog. Just for my friends, initially. That was the only ambition I had was to continue sharing those recipes, but to do it in a way that was easier to get the point across. And… the rest is history. The blog got some attention and, next thing I know, 5 years later I’m still blogging!
Paolo Rigiroli
Yes, and thank you for that. It’s a great resource for me as a cook, and of course a great point of reference (that I often quote) to talk about what I talk about, which is authenticity and Italian food of Italy today, which is something that has become sort of my battle – so to speak – to try and fix Italian food in North America. As you know, my battle is against the type of Italian-American food that is not advertised as such. I have respect for Italian-American cuisine, but I really think it should be called for what it is. I’m all for certification as well to try and, whenever possible, certify Italian food – continental Italian food of Italy today – as such. And I applaud any kind of certification like Pizza Verace, which is a great association based in Naples that certifies around the world, and Tuscanicious, which by the way you were just recently awarded. Congratulations.
Frank Fariello
Yes. Well thank you. That was a tremendous honor for me. It’s a great validation of the work I’m doing… My blog is about Italian cooking of all kinds, not really focused on Tuscan cooking in particular, so the award was, in a sense, a surprise. But a wonderful one.
Paolo Rigiroli
Yeah, it is a great honor, and you deserve so much. So yeah, authenticity is important, but I also find that many of those self-proclaimed Italian restaurants simply serve food that is just plain bad food. That is really sad to me. I really think that there is such thing as good food and bad food in general, and in fact a lot of my friends who actually have been to Italy told me that they really liked the real Italian food so much better. Which may signify that there is an absolute value to flavor. I don’t know how you feel about that.
Frank Fariello
I certainly agree. All kinds of cooking can be good, and I enjoy all different kinds of cooking. But I firmly believe there is such a thing as good food and bad food. Even as a kid, I remember comparing the Italian food that you might have in a restaurant with the food that my grandmother made, and I knew liked my grandmother’s food a lot better! To some extent, Italian food is a victim of its own popularity. And unfortunately restaurateurs-some of them who should know better, others who perhaps don’t-take advantage of that popularity to frankly make a buck on the cheap. I hate to put it that harshly, but I think in some cases that’s what it is.
Paolo Rigiroli
It’s marketing.
Frank Fariello
Yeah.
Paolo Rigiroli
Following a popular trend. When you say “Italian,” it seems to sell more. Right now they’re starting to say “Tuscan” or you know, “Sicilian,” trying to go down to the region which makes it [sound] even more authentic.
Frank Fariello
Yes, indeed. I don’t know if you know Nicoletta Tavella – she’s a fellow blogger. She also has a cooking school in Amsterdam, and I heard an interview with her with an Italian radio or TV… I can’t remember which. She was talking about some of the funny products that they sell in Holland, like “Tuscan pesto”, whatever that might be! So this is not just North America where this kind of thing happens. As you say, “Tuscan” has that caché. Never mind that there is no such thing as Tuscan pesto. But anyway…
Paolo Rigiroli
So Frank, speaking of authentic food, I would like to go back a little bit to your grandmother. Because you’re a third generation Italian-American, but yet you seem to have such a precise image of Italian food. Yours is not distorted at all. I’m Italian born and raised there. I spent my first 30 years there. I read you… I really cannot detect any difference in how I would describe it. You just describe it better than I would. It’s true.
Frank Fariello
That’s very kind of you to say. I think I have two advantages maybe over other Americans or other foreigners who are pursuing [the study of Italian cuisine]. One is I actually grew up with Italian cooking. My grandmother is the reason why my blog is called the way it is. It’s a tribute to her, because she really imprinted those flavors on my palate, if I can put it that way.
Paolo Rigiroli
That’s a good way [to put it].
Frank Fariello
At a very tender age, it’s so natural. She was special because she did not [compromise on authenticity]. Of course, she was first generation, and there’s a big difference as the generations proceed, in terms of assimilation and adaptation. She made her dishes just as she learned them growing up in Italy, in that small town in Campania. I verified that when I went to Italy and ate those same dishes, some of which I didn’t realize existed outside of my grandmother’s kitchen, by the way. I was almost shocked to see them on menus, in store windows. I remember once, it was around Christmas time, and we went down to the Amalfi coast for a vacation to get away from Rome for a bit, and I looked in a pastry shop window and found my grandmother’s honey balls: Truffoli! I had no idea they actually existed other than as an invention my grandmother had made. But she recreated all of those things, and quite well, I think, given what she had to work with. Of course she had to make some compromises, because not all ingredients were available in the US, especially back in those days. The other thing, of course, is that I spent 10 years living in Italy. That’s irreplaceable, too.
Paolo Rigiroli
Yes.
Frank Fariello
You know, getting to know Italian cooking, especially Rome because that’s where I was. But I liked to travel a lot, all throughout the country. And being a foodie, the first thing I wanted to do was try the local dishes. I used to ask people, “What should I try?” and “How do you make this?” And I’m an avid collector of cookbooks.
Paolo Rigiroli
Oh, I see.
Frank Fariello
Anywhere I went, I always bought a little local cookbook to find out what the local dishes were and try to recreate them when I get home and all of that.
Paolo Rigiroli
Yeah, and I love how you put these cookbooks as reference in your blog posts whenever you can, because… you can quote them, and use the collective knowledge that they accumulated into themselves. So we were talking about adaptation and the fact that Italian food sometimes, as generations go by, changes. Evolves. Why do you think this is happening? Is it a matter of adapting to the local palate, or is it more the fact that the ingredients are not available, or that the ingredients are different?
Frank Fariello
That’s a good question. I think originally, of course, it was about availability of ingredients. I think if you look at first generation, Italian Americans in particular, that was a big thing. [And then some differences reflect an expression of the diaspora community.] I sometimes talk about Italian American cooking as a sort of celebration of plenty. This is immigrant cooking, so it was made by people who came from very humble backgrounds. Certainly in my family that was the case. [They celebrated] the fact that they now could afford to have meat any time they wanted. So Sunday dinners were often kind of “meat fests”: We’d have the pasta dish, dressed with Neapolitan ragu`, with sausages and beef and all these other things… And then yet another meat course would come after that, usually roast chicken or something of this kind. So it’s a lot about just kind of enjoying the fact you can afford to have all of this food that perhaps back home you couldn’t. That’s of course the first generation.
Frank Fariello
I think the second generation is a bit different. And I saw this also, by the way, in reverse when I was living in Italy. Children of immigrants put a huge premium on fitting in and assimilating, and feeling that they were part of the country they were born in. Sometimes even almost in opposition to their parents’ generation.
Paolo Rigiroli
Oh yeah.
Frank Fariello
You’ve seen this probably–
Paolo Rigiroli
I have seen this. I know a lot of Italians. They have Italian last names so I approach them in the workplace, and often they actually… reject their origins. They don’t speak Italian, pretty much by choice. Yeah. It’s strange, but in a way, it’s assimilation. It is forcing yourself to stop being typecast, because I suppose it happens.
Frank Fariello
Absolutely. I think that that goes for the cooking as well, and eating habits and the rest. You kind of, you want to be kind of more American than the Americans.
Paolo Rigiroli
Right.
Frank Fariello
Of course, when you try to go back and recreate the dishes, that’s going to have an influence. And then there’s the third generation… I’m third generation – I think there’s a bifurcation here, because there’s some, like myself, who kind of want to recapture something.
Paolo Rigiroli
Mm-hmm (affirmative).
Frank Fariello
Then there are others who just kind of keep on going and proceed with further Americanization, to the point where basically, other than the name, they are more or less indistinguishable from any other Americans.
Paolo Rigiroli
Yeah, absolutely. The problem is that some of them own a restaurant…
Frank Fariello
Yeah. Yes. That’s when things go awry!
Paolo Rigiroli
I saw this thing just yesterday. We were in this Italian café, I’m not going to say the name, and they had “Italian burgers”, okay? (You don’t see Frank, but he’s shocked!) With a side of pasta, of course (!) And I really like the place, actually. I go back there because they make really good omelettes, actually. They cook something that is not really an Italian dish, but they do it really well, and I really like them. But then they do these things… Just because they call themselves Italian, I think.
Frank Fariello
Yeah, that’s the marketing thing again. You sprinkle a little oregano on top of it or a little melted mozzarella or whatever, and suddenly it’s Italian this or that.
Paolo Rigiroli
Yeah, I know. What’s even worse is when you throw in ingredients that totally don’t fit in with a dish. You just posted today your carbonara, and you talk about cream as a common addition in North America, into carbonara. Obviously, that does not belong in the dish. It’s totally unnecessary, it changes it entirely. You know, in this case, the addition of ingredients is done in the attempt to… I don’t know, make the dish more rich. To make it more flavorful. I don’t know. What do you think?
Frank Fariello
Well… I think that’s often very true, and I agree about the cream. I think it actually, if anything, takes flavor away. But yeah, it’s probably meant to make the dish richer and more [appealing]. Again, this celebration of plenty that I talk about, and it can go a bit too far. It becomes almost an overdoing- extravagant. That’s true for example, in the use of herbs and spices and so on, which in fact is, as of course you know very well, not at all typical of good Italian cooking. Just the opposite. It’s all about discretion and balance.
Paolo Rigiroli
And balance. And I think, you know, the problem probably is that the fewer ingredients you have, the more they have to be right. They have to be flavorful, and they have to have the correct flavor. So maybe I’m thinking it could be that sometimes one adds more ingredients to try and compensate for the lack of flavor of local produce, which… wasn’t grown in the same sunny lands of Italy. I’m thinking tomatoes, as an example.
Frank Fariello
That’s the classic example, of course. It’s the bane of any Italians I talk to who come to the States, and I’m sure Canada is the same way… They always ask me: “Where are the good tomatoes?” It’s an endless search. Of course, you can find them if you go to a farmer’s market, but you have to really make an effort. The great thing about Italy is any old supermarket will offer you wonderful produce. Of course, it’s even better if you’re growing your own… I was very lucky because although I spent most of my stay in downtown Rome, for the last three years, we lived outside of town.
Paolo Rigiroli
I see.
Frank Fariello
In a kind of a rural area. I grew my own vegetables, my own tomatoes, my own zucchine. We even had hens, a hen house, and we got the eggs. If you’ve ever eaten eggs right from the hen, it’s just something incredible.
Paolo Rigiroli
And I have. My grandmother had eggs from her chickens. You’re right. It was incredible.
Frank Fariello
And we had peach trees, too. The peaches off the tree were something else. Of course, if you have a peach like that that’s dripping and sweet and lovely, you don’t need sugar on it. You don’t need anything on it. It’s just beautiful the way it is. I think you’re quite correct about how best quality ingredients makes lots of different extraneous flavors unnecessary. But if you don’t have that kind of quality ingredients, then of course, the temptation is to make up for it in other ways.
Paolo Rigiroli
Yeah. I can see that. Frank, I wanted to also talk a little more about you as a food blogger and the food blogging activity itself, and becoming as popular as you have become. The question that I have for you is, did popularity change you? Do you feel the pressure of having so many viewers to keep up and produce always more interesting [posts] and continue the volume of production?
Frank Fariello
Well, yes and no. I do try to blog once a week, [although lately I’ve been so busy it’s been more like once every two weeks]. I try to keep to that rhythm and not go beyond it, in part because I don’t want to raise expectations of people. In the middle of the week, or on off weeks, I will post old posts on my Facebook page. The great thing about cooking is, of course, nothing goes out of date. You can take a post from two years ago and send it out there, and people who haven’t seen it before will enjoy it. This posting schedule is realistic for me. I have a day job, like many bloggers. I kind of envy those who are dedicated full-time to the food business. That would be fantastic, but I’m not, so this is kind of a hobby for me. But I do try to stick to this schedule because I know that there are people who occasionally, if I slip, will send me messages like, “What happened? Where is this week’s installment?” Of course, I feel awfully guilty about that!
Paolo Rigiroli
I’m hungry. What happens?
Frank Fariello
Yeah. Right? But I try to keep it realistic. So you know, once a week is a realistic level [of commitment] for me.
Paolo Rigiroli
Mm-hmm (affirmative). Do you get a lot of requests? Do people ask you for a certain dish?
Frank Fariello
Yes. Yes. I do get requests from time to time. I try to put them on my list but I have a blog plan, so it can be a while until I get around to them. I’m trying to hit all the major dishes in the various regions. The vision I have for Memorie di Angelina is, more than a blog, as kind of an online cookbook.
Paolo Rigiroli
Mm-hmm (affirmative).
Frank Fariello
So I am trying to be, if not comprehensive-because that’s practically impossible when you’re talking about a subject as vast as this one-but as complete as I can make it over time. So I do have a plan that I’m following, and if a request falls well within the plan, I’ll do it. Occasionally, it’ll be a request for something that’s actually Italian-American rather than Italian. That’s the other thing.
Paolo Rigiroli
Right.
Frank Fariello
I keep those requests on the “back burner”, because once in a while, usually on Columbus Day, I do like to feature an Italian-American dish.
Paolo Rigiroli
So you have a plan. Do you think you can just go on forever, just because it’s such a vast world?
Frank Fariello
Yes. Well, forever, perhaps not. But I won’t live forever, either, unfortunately. I think it’ll be a while until I run out of [dishes to write about]. I don’t really need “ideas” in the sense that, unlike other bloggers, I don’t really try to do creative things too much. But occasionally, I’ll feature my own take on a classic dish. Dishes generally have lots of variations, especially the more famous ones, so I’ll express my preference.
Paolo Rigiroli
I see.
Frank Fariello
I bring that much of my own personality to the dish, but I try to be faithful to the classic recipes. That makes it easy in a way. I don’t feel the need to invent things.
Paolo Rigiroli
I see, I see, I see.
Frank Fariello
Of course the repertoire of Italian dishes is so enormous that it’ll be awhile until I run out of recipes.
Paolo Rigiroli
Which is really fantastic. I guess there are also many other ways to present your work. I saw you have a Flipboard, I think it’s called, now.
Frank Fariello
Yes. Yes, my Memorie di Angelina Flipboard has become quite popular. It’s really taken off, and I’m pleasantly surprised. It was kind of a lark. We had a snow day once, and I said, “Let me put one together.” And the response has been excellent.
Paolo Rigiroli
Fantastic. I saw it. It’s really nice. It’s like a digital cookbook, a recipe book. I love the format. It’s awesome. Yeah.
Frank Fariello
I’m quite pleased with it.
Paolo Rigiroli
Have you ever thought about publishing an actual book?
Frank Fariello
I get that question quite a bit. I guess my answer is I’d love to, but when would I possibly find the time? This is the thing. Again, having a day job makes it difficult. But if I ever feel like I can take a couple months off, sabbatical, maybe. Why not?
Paolo Rigiroli
Why not? Looking forward to that. I just want to end this interview – thanks so much, Frank, it was amazing, of course – with one last question about your time spent in Italy.
Frank Fariello
Mm-hmm (affirmative).
Paolo Rigiroli
If I were to ask you now, you’ve been back for a few years now, what do you miss the most?
Frank Fariello
Wow. That’s an interesting question. I guess, I mean… the food, I guess, would be one big thing. Probably the biggest, I mean, from the point of view of someone who is so obsessed with eating and food as I am. As we were talking about, the excellent quality of the raw ingredients you have to work with. It makes cooking so… In a way, almost too easy. You know?
Paolo Rigiroli
I know. I do know.
Frank Fariello
There’s so little you have to do to those ingredients to make them taste good. It’s fantastic. And beyond the food, of course the beauty of the country. And the warmth of the people. That’s a cliché, but I think it’s true. Well, Romans can be rough, too. But they’re always honest. I think the thing is that they may not always be polite, but they’re always themselves, and I appreciate that.
Paolo Rigiroli
Fantastic. Thanks, Frank. It was a great pleasure having you here. Well, we’ll keep in touch, and–
Frank Fariello
Absolutely.
Paolo Rigiroli
Maybe later on, we’ll have another chat together.
Frank Fariello
Look forward to it. Take care, now.
Paolo Rigiroli
Fantastic. Thanks so much again. Bye-bye.
Frank Fariello
Bye-bye.

Il Mercato – The Tradition of the Italian Street Market

~~~ This article is available in narrated version. Check it out! ~~~

Every year, when I go back to Italy to see my family, I manage to squeeze in a visit to a mercato. As you may have guessed, the word “mercato” means “market”, but what’s a mercato (plural: mercati) to the Italians? I asked several friends from various parts of Italy to help me define it – the article you’re reading includes their collective observations.

The mercati are traditional neighborhood street markets that take place in most Italian municipalities and are as ancient as the cities themselves. Small towns tend to have a weekly mercato (on alternating weekdays among bordering towns) in a designated street or square (often called “Piazza Mercato“). Bigger cities instead tend to have several neighborhood mercati, some of which may occur daily (on weekdays and Saturdays) and take place in permanent structures that are either partially or fully covered (mercati coperti).

Produce stands
Produce stands usually occupy the biggest and most prominent section of the mercati.

In the mercati, street vendors set up their movable shops to cover a complete range of needs: from food, to clothes, to household items. The stores are generally open from early morning until early afternoon, but in big cities or for special occasions (e.g. patron saint feasts or Christmas celebrations) they may remain open until late. The mercati feature products for all budgets, from affordable consumables to high-quality designer items. Bargaining is acceptable though not as common as it was in the past, with the newer generations of customers being more used to posted prices.

“At the regular neighborhood market, you can buy all sorts of things, bargain, and you can also find prestigious brands and products, such as leather boots.[…] In Turin, there’s the biggest open market in Europe: Porta Palazzo which has a covered area for meat, pasta, and fish.” Lucia

“Bologna has a covered market in the city center (The Herbs Market – Mercato delle Erbe), some permanent markets in the style of Alger’s kasbah (via Pescherie’s market […], Aldovrandi’s square’s market) and some temporary markets […], plus a number of neighborhood markets all over the city.” Nando

“In the past, all cities had covered markets. Now in the Emilia region, the only famous market left is Modena’s – a spectacular market with a lot of high-quality foods […] [which are] also sought after by tourists.” Ilaria from Ilaria’s Perfect Recipes

Even though supermarkets have become the main source of supplies, the mercati remain popular in Italy. One reason for their appeal is the reliable quality and competitive prices of their fresh produce. Italians are very demanding when it comes to food and select vendors based on an expectation of high quality and fair value. Since in the mercato vendors strive to form long-term relationships with their customers, they must honor such expectations.

Another reason for the popularity of the mercati is that small towns may otherwise not have enough stores to supply the local demand. This phenomenon has become even more significant in recent years since many small businesses closed due to the financial downturn and competition from out-of-town commercial centers and department stores.

Outdoor meeting spaces
The mercati are also outdoor meeting spaces.

Aside from the merchandise itself, however, a big part of the appeal of the mercati lies in their social function of being outdoor gathering places where people can meet. Those who visit a mercato are greeted by a cheerful atmosphere derived from the variety of merchandise and the excitement of bargaining. In small towns where the mercato only occurs weekly, the infrequency of the event intensifies the excitement.

There are mercati that specialize in a certain genre of merchandise, such as the famous “mercati del pesce” (fish markets) that are commonly seen in coastal cities, or the “ortomercati“, which are dedicated to fruit and vegetables. But the multipurpose mercati are the most common. In those, vendors are loosely grouped together by type, with fresh fruit and vegetables stands taking on the most prominent section.

Coffee truck
Even a small Italian street market can feature a fully equipped coffee truck.

In most mercati, the space next to the produce is reserved for bakeries and deli trucks (selling fresh pasta, cheese, cold cuts, olives and other preserves, roasted chickens, and pre-made dishes). A few butchers and some fish trucks are also commonly seen in that area. As we move away from the core, the merchandise switches to clothes, including pajamas and underwear, as well as shoes and accessories such as belts and wallets. Then, it’s the turn of household items, including linens, curtains, mats, as well as hardware, tools, and cleaning products. Sometimes plants, seeds, and even birds, and other small pets can be found as well. Finally, in recent years, “coffee trucks” have been making an appearance even in small mercati, offering espresso and cappuccino, as well as croissants, pastries, sandwiches, and pizza by the slice. Some even feature a dedicated seating area.

Even though the produce sold in the mercati is often local, vendors may rely on nationwide distribution chains, and as such the mercati cannot be considered as farmers’ markets. In some big Italian cities, however, actual farmers’ markets have started to appear as stand-alone venues or as distinct sections in regular mercati. Just like in North America, farmers’ markets are associated with smaller production volumes, organic farming (agricoltura biologica), fair trade, and consequently higher retail prices. In Italy, however, farmers’ markets are still relatively uncommon, possibly because the majority of the Italians consider regular produce to be just as healthy.

“In Milan, the first farmers’ market, organized by Coldiretti [a national agricultural organization] opened in 2008 in the headquarters of the farmers’ cooperative (Consorzio agrario) of Milan and Lodi. The number of farmers’ markets reached 120 in Lombardy in early 2013.” Simona from Briciole

It has to be mentioned that mercati sell new merchandise and should not be confused with flea markets (mercati delle pulci) and other second-hand markets (mercatini dell’usato), or with antique markets (mercati dell’antiquariato). Most major cities do have such specialty markets as unique venues, though generally only monthly or seasonally.

“As for second-hand/antiques, in the area of Porta Palazzo there’s the Balon market, which has some rare pieces. The “Gran Balon”, takes place the second Sunday of every month, and there you really have the chance to find treasures.” Lucia

“Then there’s the «small» antique market of Santo Stefano’s square in Bologna [the second Sunday of each month, and the preceding Saturday].” Nando

Municipal police
The municipal police verifying all vendors’ permits.

In order to occupy a spot in the mercato, vendors need to apply for a permit with the city. During each mercato day, the municipal police go through the aisles to check that every vendor has paid their occupancy fees. They also check that there are no unauthorized salesmen offering merchandise of dubious origin (brand name imitations) or simply items of little value and high return margins such as lighters, string bracelets, plastic sunglasses.

In recent years, Italy has seen a sharp influx of immigrants. This new multiculturalism affects the mercati by more imported items being sold, and new vendors taking over some of the businesses. Some of those long-term relationships with the familiar vendors have been lost, and until new ones are established the mercati in some towns must wait to regain their neighborhood identity.

Yearly town fair
Beautiful stands in a yearly town fair. In the foreground: a stand showcasing artisan bread, olive bread, raisin bread, and panzerotti. In the background: a display of ethnic rugs, vases, and paintings.
Polenta and fried fish
Freshly made polenta and fried fish are common treats in northern Italian fairs.

Some markets, however, have strongly maintained their traditions. This is the case, for instance, in the yearly fairs that many towns hold to honor their patron saints. Years ago, these town fairs were often the setting of small cattle shows (fiere del bestiame). Nowadays, instead, they are essentially big mercati, but with an emphasis on delectable and extravagant products such as cheeses and salumi from the various regions of Italy, marzipan fruits, torrone (nougat), croccante alle mandorle (almond brittle). You can also find an abundance of ornaments, toys, and even the latest kitchen gadgets! Some yearly fairs may also host traveling funfairs (giostre), with elaborate carnival rides.

Other yearly fairs, instead, celebrate a seasonal harvest and are sometimes called “sagre” (festivals). The products that are showcased may be sampled in dedicated food tasting stands (which are sometimes equipped like full restaurants) and are generally available for purchase at wholesale prices. For instance, the world-famous white truffle fair is held every fall in Alba, near Turin.

“[There are] also fairs that are centered on seasonal products. For instance, near Turin in October there’s the pumpkin fair.” Marta“They have fairs dedicated to some specific local food and its gastronomic specialties for each area. […] These are more like restaurant-style gastronomical stands (e.g. the truffle festival – “sagra del tartufo”, the garlic festival, the festival of the pear, of the asparagus, of the cappellaccio [a pumpkin-filled dumpling characteristic of the town of Ferrara], etc. […] You order food to be cooked by locals (renowned for their traditional cooking knowledge) and you sit at communal tables to eat.” Ilaria from Ilaria’s Perfect Recipes

“Every year in Perugia there’s the Fair of the Dead, which dates back to the Middle Ages.” Simona from Briciole

Oh bej! Oh bej! market
The Oh bej! Oh bej! market held in historic piazza Mercanti, in Milan.

Finally, a different kind of seasonal market is, of course, the one that is held in many towns during the Christmas period. Mercatini di Natale (Christmas small markets) are especially dear to the Italians, in part for their whimsical atmosphere. Like other winter markets, they often feature warm treats including roasted chestnuts and mulled wine (vin brule). Naturally, they also focus on giftable items such as fine foods, clothes, accessories, and crafts.

“There is the Christmas market under the Portico dei Servi (which lasts from Santa Lucia, – December 8, but it opens on December 6th -, until January 6th) and the market of independent artisans [called] «Decomelart» in via San Giuseppe and one of sweets and random gadgets in via Altabella.” Nando

“Christmas markets are mostly located in northern Italy but are not absent in the south. You can check out the website: mercatini-natale.com for a list of the locations.” Ilaria from Ilaria’s Perfect Recipes

“The Christmas market that I know best is the Fair of the “Oh bej oh bej” that is done in Milan for Sant’Ambrogio [the city’s patron saint, on December 7th].” Simona from Briciole

[Thoughts on the Table – 13] Meet Jessica Burgio

Welcome to a brand new series with guest blogger Jessica Burgio! In this first episode, Jessica introduces herself and gives an overview of North American foods from an Italian perspective. Particularly, Jessica focuses on the foods of Florida, where she lives, including Grits, Conch Fritter, Key Lime Pie, and of course Gators! We also talk about Jessica’s husband: Rick Zullo, the author of Italy Restaurant Guide, as Chosen by Italy’s Top Food Bloggers.

   

The Italian Bar – A Licensed Coffee House for Every Time of the Day

Despite being licensed, bars in Italy are nothing like pubs. They are more similar to coffee shops, but they are actually far more than that. They are an establishment that runs all day with a wide range of food items, and a necessity for tourists with fast and affordable refreshments and services.

Bars, however, can be a source of misunderstandings and frustration due to the many unwritten rules that they conform to and to their many exceptions. This post explores the significance of bars in the Italian popular culture and gives important tips for travelers who are unfamiliar with their ins and outs.

What to get in a bar?
In an Italian bar, all coffees are espresso-based. If you ask for "a coffee" ('un caffè'), you get a single shot of espresso.
In an Italian bar, all coffees are espresso-based. If you ask for “a coffee” (‘un caffè’), you get a single shot of espresso.

Bars sell a variety of products catering to the desires of the moment, and they are often a daily routine for the Italians. Coffee is sold all day but is especially popular in the morning and after lunch and dinner. Cappuccino is almost exclusively a breakfast item (accompanied with croissants or other pastries), as are juices. Aperitifs are served before lunch and dinner – some bars offer complimentary snacks as an accompaniment. At lunchtime, many bars sell sandwiches (generically called panini in Italian, whether they are grilled or not), accompanied by sodas, beer, or wine. Some bars instead offer a more extended restaurant service, from salads and cold platters to first courses and other warm dishes. A few bars remain open in the evening turning more into pubs.

Seated or standing?

In Italy, customers should always ask themselves: “Am I allowed to bring my order to a table to enjoy it while sitting?” Ignoring this question may lead to an unpleasant experience since, in general, seating is not complimentary in a bar. The price of the items served at the table can be much higher than the price at the counter. The surcharge is a fee for being served by a waiter, occupy the table for any amount of time, but mostly for sitting in a premium location, such as in a historic piazza. When they choose to be served at the table, customers are generally allowed to sit themselves, and they are then greeted by a waiter. When ordering at the counter, instead, customers don’t have rights to a table, even if they carry their order themselves, and even if there are plenty of tables available.

Some bars, however, choose not to have table service – in these, it’s OK for the customers to carry their own orders to the tables. Generally, complimentary tables are small and unclothed, with no tableware and no menus, or high tables without chairs. When in doubt, it’s always a good idea to ask: ‘Possiamo sederci?’ (May we sit down?)

Even when paying for seating, remaining for an excessive amount of time is frowned upon in Italy. Not like in North America, where coffee shops often act as lounges where people who buy a drink gain the right to hang out with their friends, do their homework or use the free WiFi for as long as they want.

Pay before or after?

In many cases, the customers pay after, when they’re finished with their food or drinks. This is generally the case during off-peak hours, especially when sitting at a table and in other situations where the barista can easily keep track of the customers to ensure that they don’t leave without paying. Sometimes, the bar might require pre-payment by asking customers to pay at the cashier first and then present the receipt (‘scontrino’) as a voucher in order to be served at the serving counter (the barista will partially rip it to tag that it has been used). Pre-payment is always in effect if the bar has an active cashier station either located at the counter or standalone. Standalone cash registers may also sell cigarettes, transit tickets, and stamps.

When being served at the table, the bill is generally brought upon request, when the customer is ready to leave. In some cases, however, the check may be brought together with the order and payment may be required immediately. This is quite common when the seating area is located outdoors (especially on sidewalks) and it would be easy for a malevolent customer to dash without paying.

Where are the fixings?

In a bar, all coffee drinks are served in their porcelain or glass cups, on a saucer, and with a metal spoon. There is no “milk and sugar” station, just sugar packets in a container positioned on the counter. Sometimes, a sugar packet is placed directly on the saucer by the barista – this is often the case if the coffee is served at the table. Generally speaking, if Italians wish to have any milk added to their coffee, they ask for it as they order (see below). It is uncommon, although perfectly acceptable, to ask the barista for additional cold milk (in a small milk jug).

Caffè – Regular (single-shot) espresso, 20-30 ml, served in a 60 ml espresso cup
Caffè doppio – Double-shot espresso, 40-50 ml(1)
Caffè macchiato caldo (“marked” or “stained”) – Espresso with a dollop of steamed milk
Caffè macchiato freddo – Espresso with a dash of cold milk
Caffè corretto (“corrected”) – Espresso with a dash of liqueur, grappa if not specified, or brandy (e.g. Vecchia Romagna), Sambuca, or other
Caffè lungo (“long”) – Espresso obtained by allowing more water to flow through(2) (30-40 ml)
Caffè ristretto (“shrunken”) – Espresso obtained by stopping the water flow part-way through(3) (15-20 ml)
Caffè con panna (“with cream”) – Espresso with a drop of cold heavy cream
Caffè decaffeinato (“decaffeinated”) – Espresso made with decaffeinated ground coffee (popular is the brand name “Hag”)
Marocchino – Espresso with chocolate powder on top, and then a dollop of steamed milk
Cappuccino – Espresso with steamed milk(4) (at 65°C) in the proportions of 1/3 coffee, 1/3 milk, 1/3 milk foam, served in a cappuccino cup (~120 ml)
Cappuccino tiepido (“lukewarm”) – Espresso with steamed milk and some cold milk (served around 50°C)
Cappuccino ben caldo (“well hot”) – Espresso with steamed milk (warmed up to 75°C)
Latte macchiato – Espresso with a larger amount of steamed milk (with only a small layer of foam on top), served in a latte macchiato glass (~200 ml)


(1) Not as commonly ordered in Italy as it is in North America
(2) Weaker in flavor, but containing more caffeine
(3) Stronger in flavor, but containing less caffeine
(4) It’s preferable to use whole milk, for a creamier and more flavorful foam

Can I get it to go?

Getting coffee to go is quite uncommon in Italy, mostly because it only takes five minutes to drink an espresso or a cappuccino (which is never served too hot). Italians also prefer to use ceramic or glass cups, which are warmed up beforehand not to draw any heat from the freshly made coffee. The only case in which is acceptable to ask for the coffee to be served in paper cups with lids is when the coffee is meant to be carried to a work meeting in a nearby office, or when the customer can’t physically go to the bar, e.g. because they are working in a nearby store. In big cities, occasionally, bar waiters can be seen walking around the streets as they deliver coffees-to-go on a tray.

Am I even in a bar?

There are different kinds of bars, and they have different opening hours. Most bars open quite early in the morning (some as early as 5 or 6 am), catering to commuters. These bars remain open until late afternoon or early evening. Other establishments, instead, open around lunch time (with cafeteria service) or even later in the afternoon and continue until late at night (some as late as 2 or 3 am). This is often the cases for bars that operate as ‘enoteche’ (wine bars), or as ‘gelaterie’ (gelato shops).

Bars that double as pasticcerie (pastry shops) are more likely to be open during regular store hours (generally, 9.00 am to 7.30 pm). It has to be noted that not all pasticcerie offer bar service – when they do, they tend to display a “Bar Pasticceria” sign. Similarly, some restaurants also offer bar service. When they do, they also display a “Bar” sign (e.g.: “Bar Ristorante, “Bar Trattoria”, or “Bar Pizzeria”). Unlike in North America, it is generally not acceptable to stop in a restaurant (that isn’t also a bar) just for coffee or drinks.

Table Service, an Ocean Apart

Table service, the customer experience in restaurants, can be radically different between Italy and Canada. Most of my considerations can probably apply to all of North America, but in this article, I will be referring specifically to my Canadian experience.

Guest and host

In Canada, the ideal customer’s expectation of good service is to be treated like a guest at a friend’s house. When successful, the relationship between host and guest is warm and friendly. The restaurant staff’s goal is to make their guests feel at home by making themselves constantly available, should the customers need anything.

At the end of the meal, in return for the many courtesies, the guest leaves a tip according to a tradition designed to reward good service with an act of generosity.

Customer and patron

In Italy, when dining in, a service charge (usually 10%) is automatically added to the bill. It represents an actual fee, not a gratuity, explicitly named in the cheque as the cost of cover and service (‘coperto e servizio’). The extra charge is meant to account for the rental of clean tableware and linens, as well as (part of) the waiters’ wages.

The relationship between customer and waiter is therefore quite business-like: the waiter takes the order, serves the food, and the customer pays for the service. Because of this, Italians don’t have a problem with calling the waiter when they need it – they know it’s the waiter’s responsibility to assist. As a result, the waiters don’t need to constantly check on the tables.

Avoiding culture clash

Which way is better? The friendly exchange of courtesies or the contract? Each of them is the norm in their respective countries, and whether you prefer one or the other likely depends on where you were raised. The different type of customer service, however, can become problematic when the two cultures mix.

What should Italians expect when traveling to Canada? They will be surprised by how friendly the service is. They should not mind the many interruptions throughout the meal – waiters will offer free water, constantly re-filling the glasses, and will periodically check if the guests are liking the food (when asked, guests should just say the food is good unless really they don’t like it and want to send it back). At the end of the meal, they shouldn’t be surprised to have the cheque automatically brought to them without asking (something that would be considered rude in Italy, like a way to ask them to leave). The bill is generally left *face down* on the table for a reason, it’s perfectly fine to ignore it until ready to pay, before leaving.

However, tipping is supposed to be proportional to the quality of the service and, in its essence, optional. Practically, though, since waiters are often paid minimum wage, it translates into paying the server an expected percentage (nowadays, 15% and up). Not leaving a tip, or leaving a tip that is substantially lower than what is customary, is equal to making the harsh statement that the waiter can’t do their job. Since Canadians hate to make harsh statements, they will always leave a tip, and will just avoid restaurants where service is poor.

What should Canadians expect, then, when traveling to Italy? They should expect it to be a bit rough, but they should try to focus on the food and keep in mind that, as they pay for service, they have the right to demand attention if it’s not given to them (the Italians even have a saying: ‘chi spende pretende!’, those who spend demand!). Just like on an airplane they have the right to ask for an extra pillow if they so wish. Since it’s considered rude in Italy for the restaurant to talk about money when people are still seated at the table, at the end of the meal Canadians should expect to have to ask for the cheque. In fact, the Italians even have a special “scribbly” way of waving when calling for it!

In Italy, the waiter is, fundamentally, the connection between the customer and the food. If the food meets the client’s expectations, and the waiter brings the food to the client, then the waiter meets the obligation implicit with his role. The waiter can still exceed expectations, for instance when they are particularly knowledgeable about the food, or when particularly attentive to the customers, and this can certainly increase the image of the restaurant. In many cases, however, the service in restaurants just meets minimum expectations. Those restaurants can still be highly successful, provided that their food is highly regarded. It’s a matter of offer and demand – but on the market of good food.

Finally, Italian restaurant owners in Canada have to keep in mind that the expectations are different than back home. While authentic Italian food is generally highly appreciated – the Italian standards of customer service are generally highly despised. No matter how good the food is, if customer service is not up to Canadian standards, the restaurant can very rapidly build a negative image, and its success can be severely hampered.

The Boom of Limoncello

Limoncello (pronounced: lee-mon-chel-low) is a sweet, lemon-flavored liqueur made by soaking lemon peel in pure alcohol to extract its aromatic oils. Straight chilled limoncello is served after dinner as a digestive, or to accompany a dessert. When mixed with tonic water or sparkling white wine, limoncello can also make for a refreshing aperitif.

The origins of limoncello

Lemons made their first entrance into the Mediterranean region as early as 100 BCE. Around 1000 CE cultivated lemon trees were common in Italy, especially in the regions of Sicily, Calabria, Campania, Sardinia, and Liguria. Despite the availability of lemons and a proven Italian tradition in liqueur production, it took until the beginning of the 20th century for limoncello to be invented. The exact birthplace is unknown, with many of the areas renowned for its production claiming its paternity. These include:

  • The Sorrento peninsula and the island of Capri. The liqueur is officially called “Liquore di Limone Di Sorrento IGP” (though the name Limoncello is commonly used), made exclusively with Sorrento “IGP” lemons (Protected Geographical Indication).
  • The Amalfi Coast, e.g.: D’Amalfi Limoncello IGP Russo (also of Protected Geographical Indication).
  • Riviera delle Palme (western Liguria), though the liqueur generally goes under the name ‘limoncino’. ‘Arancino’ (a similar liquor made with oranges) and ‘Crema di Limoncino’ (a creamier version) are also produced.
  • Cinque Terre (eastern Liguria), and particularly Limoncino di Levanto, from the city of Levanto, part of the National Park of Cinque Terre.

The boom of limoncello

Thanks to its unique lemon flavor (intense, but not sour), and to its relatively low alcoholic content (around 30% in volume), limoncello became very popular in Italy and gradually spread to most of Europe. The highest peak of popularity was reached between 1990 and 2005 in Italy when limoncello became fashionable as the digestive of choice, a must at the end of every restaurant meal, and of every home dinner with guests. Many Italian restaurants started to offer it free of charge after coffee, even by leaving a bottle at each table for the guests to help themselves to. While generally appreciated by the diners, the trend eventually wore out and lately limoncello, although still popular, is back to being one of the many digestive liqueurs (which are rarely complimentary in restaurants).

Part of the success of limoncello is also due to its simple and reliable production process – many Italian families produce their own using a variation of the following recipe.

Homemade Limoncello

#Homemade Limoncello

Ingredients

  • 1 liter of pure alcohol (95% in volume)
  • 8 untreated (organic) lemons
  • ½ kg white sugar
  • 1 and ½ liters of drinking water.

Preparation

  1. Wash and peel the lemons.
  2. Gently scrub the lemons under running water, then carefully remove the yellow part of the peel (flavedo). The white part (albedo) has a bitter flavor and needs to be discarded. After peeling, the lemons can be squeezed and their juice frozen and later used to make drinks or in cooking.
  3. Soak the lemon peel in the alcohol
  4. Pour the alcohol in a glass jar that can be closed tightly. Add the the lemon peel and then keep in the dark for 25 days, at room temperature, shaking occasionally. The aromatic oils will gradually dissolve in the alcohol, which will turn yellow.
  5. After 25 days, prepare the syrup
  6. Prepare sugar syrup by bringing water and sugar to a boil, then let it cool off.
  7. Add the flavored alcohol to the syrup
  8. Filter the alcohol to remove the macerated peel and any undesired residue, then add it to the syrup.
  9. Pour the liqueur in a glass bottle
  10. Put the mix of syrup and flavored alcohol in a glass bottle.
  11. Store in the fridge or in the freezer
  12. As soon as chilled, the liqueur is ready for consumption, but it will keep for over 2 years in the fridge or even longer in the freezer (the high percentage of alcohol will prevent it from freezing).
https://www.disgracesonthemenu.com/2011/10/boom-of-limoncello.html
Lemons of Levanto
Lemons of Levanto

Note. When choosing the lemons, it’s extremely important to go for the highest possible quality. The best lemons are medium-large, with an elliptical shape and a thick peel. The lemons must be untreated (we are going to only need the skin!) – any pesticides or even just waxing (commonly applied to help preserve the citrus’ moisture) would end up in the finished product.

Disclaimer. In certain areas of North America, pure alcohol can only be sold to professionals who have a special license! This is the case in many American states and in all of Canada except for the province of Alberta, where it’s sold under the brand name “Everclear”.

The Magic of Autogrill – Highway Restoration, Elevated

If you are Italian, or if you have driven around Italy, you are probably familiar with “Autogrill” as a chain of restaurants that serve the highways all throughout the country.

But even if you are unaware of Autogrill, every time you travel you are actually exposed to the Autogrill Group, a catering giant that runs several licensed franchises (including Burger King, Pizza Hut, and Starbucks) in the airports, train stations and ports of over 40 countries worldwide (including USA, Canada, and Australia).

Even though the Autogrill Group is based in Italy, to most Italians “Autogrill” is just the generic name of the restaurants located on the highway – even of the ones that are run by the competition (e.g.: Chef Express, Ristop), or that are branded differently because of their size (e.g.: Ciao, Spizzico). And this despite the fact that Autogrill restaurants are nowadays common also in major city centers. The Autogrill name is so universal that in the rest of this article we will also use it as a synonym of highway restaurant.

Italians like Autogrill because it’s familiar and reliable, because it’s good value for money, and because it can be conveniently accessed without leaving the highway. This detail is particularly important, given that most Italian highways are toll roads and exiting them requires the drivers to go through the time-consuming pay booths. Foreigners like Autogrill because it involves very little interaction with (Italian speaking) staff, and because of the high quality of its food, especially compared to the greasy North American road-side restaurants.

The bridge-style Autogrill (above), from the inside.
The bridge-style Autogrill (above), from the inside.

All Autogrill are located in regular service stations. The smaller ones may consist of just a coffee bar and are generally only moderately busy. The larger Autogrill, and particularly the bridge-style ones (which go across the entire highway and are accessible from both travel directions), can instead attract large amounts of customers, especially around lunch and dinner time. They are structured for maximum efficiency and divided into three main sections:

  • A mini-supermarket with snacks and regional foods (such as olive oil, dried pasta, wine, cheese, cured meats), over-the-counter drugs, toiletries, batteries, newspapers and magazines; tobaccos and pre-paid phone cards can be purchased at the cashier.
  • A coffee bar which sells espresso drinks, pastries, and (often) grilled sandwiches (‘panini’, in Italian, plural of ‘panino’), such as Camogli (made with focaccia, Italian ham and swiss), Rustico (with pancetta, smoked provolone and tomatoes) and Fattoria (with speck and fontina cheese).
  • A separate cafeteria-style restaurant.

The restaurant is, in its turn, divided into two sections: the actual self-service (which ends at the cashier), and a sitting area where the purchased meal can be consumed.

A meal for two: penne all'arrabbiata, linguine al pesto, cheese plate, red wine, sparkling water, and bread.
A meal for two: penne all’arrabbiata, linguine al pesto, cheese plate, red wine, sparkling water, and bread.

When entering the self-service, each diner takes a tray and loads it with what they prefer. Drinks (including beer and wine) are directly available for pickup, and so is a fairly large selection of cold dishes (appetizers, sides, fresh and aged cheeses, freshly baked bread, fruit, and desserts). Hot courses are instead plated to order by an attendant. Most Autogrills offer a choice of two or three first courses (e.g.: pasta and risotti) and a couple of second courses (e.g.: meat and fish). After filling the tray, the customer brings it to the cashier who often offers to add an espresso to the bill (the coffee is meant to be had at the bar after the meal). The sitting area is basic but comfortable. The tables are kept clean by staff (though racks for used trays are provided to the customers), dressing and condiments (oil and vinegar, salt and pepper) are available, as well as cutlery and additional napkins. Occasionally, microwaves ovens for re-heating are also provided; if they are missing, plastic heat-keeper domes may be available to help keep plates warm.

In conclusion, Autogrill is dear to the Italians and very much part of their collective imaginary. Every aspect of this Italian icon reflects the spirit of Italy, from the mini-supermarket that resembles the neighborhood shop, to the traditional coffee bar, to the family-style food served in the cafeteria. For those rushing through Italy in their first European trip, Autogrill can give a pretty good snapshot of Italy and of the Italians and shouldn’t be missed.

For more information, check out the official webpage of Autogrill.

Breakfast or Colazione?

Breakfast in Italy is called ‘prima colazione’, or simply ‘colazione’. It’s the first meal of the day and many say it’s the most important one too. However, North Americans and Italians have fundamental differences of opinions in what to eat for breakfast. The first main difference is that savory breakfast items are almost absent in most parts of Italy. You would never see an Italian eating bacon and eggs, or even a bagel, which is standard in North America – and these items don’t appear on restaurant menus either. Things are quite different on the sweet side as well: no cereals, no peanut butter, no pancakes, no waffles or scones. What do Italians eat for breakfast then?

These are the components of a typical Italian breakfast: ‘caffè latte’ (hot milk with coffee) with a baked product, such as:

  • Bread or toast (with unsalted butter and jam, or just jam);
  • ‘Fette biscottate’ (called rusk in English) (also with butter and/or jam);
  • Pastries (e.g. croissants) or cakes (e.g. brioches);
  • ‘Biscotti’ (generic name for cookies, but more like the Italian version of cereal), typically ‘frollini’ (butter shortbreads), usually dipped in the caffè latte.

Hot chocolate or plain black tea (with milk or lemon) is sometimes an alternative to coffee. Other options that are generally reserved for young children include milk with barley or malt coffee substitutes, or milk with cocoa powder.

Italians follow more rules in general as to when to eat what. A cappuccino, for instance, is a morning treat, it’s OK in the afternoon as an alternative to espresso during coffee breaks, but it’s definitely not a replacement for the after-dinner espresso. Everything has a purpose, and the espresso after a meal is meant to be one last strong punch of flavor – the delicate nuances of a cappuccino would be out of place, and the milk would be heavy on a full stomach.

In Italy, a small selection of cereals with milk or yogurt cater to the diet-conscious but aren’t very common. Fruit juices are quite popular, especially pear, apricot, peach, and apple. With the exception of citrus, Italian-style juices are generally thicker compared to their North American equivalents, are also sold in individual glass bottles (20 ml), and are sometimes considered a complete meal. Fresh squeezed orange juice is also well-liked, especially during winter.

As you can see, sweet things are the preference. This is the case almost everywhere in Italy, with the Alto Adige region being the most notable exception. In Alto Adige, also called Südtirol, the Austrian influence can clearly be seen in the tradition of having cheese, ham, and eggs for breakfast.

A somewhat limited savory presence can also be found in hotels. Italian hotels generally just offer an expanded version of a home breakfast, but with the possible addition of a sample of cold cuts and cheese, in line with what is internationally known as Continental Breakfast.

A truly Italian routine, however, is to go have breakfast in what Italians call a “bar”. These have very little in common with North American bars. Italian bars are essentially licensed coffee shops that typically serve espresso all day, breakfast in the morning, sandwiches and beer around lunch time, appetizers (called ‘aperitivi’), and long drinks near dinner, and are usually closed in the evening. Bars are extremely popular in Italy – in the big cities you can find them at every corner, and they are all different from one another being usually privately owned (there are no major chains). Bars’ consistent quality, contained prices, and prompt service make them the preferred choice for people who commute to work or to school – it takes less time to get breakfast in a bar than it does to have it at home, and most Italians would also find it more satisfying. Prompt service however comes with a caveat. The busier the place, the more you should know what you want to order before you go in – you don’t want a “no cappuccino for you!” reaction from the bartender. Cash payment is also much preferred because of its speed. Then, after you get served, you are supposed to step aside and consume your breakfast quickly, trying not to exasperate the server and patrons behind you (the fact that it is your turn to be served doesn’t buy you all the time that you want to choose your pastry or dawdle in the bar). Most bars even encourage a quick turnover by having high tables and no sit-down service. You can read more on the Italian Bar in this article.

Bar-style breakfast consists almost exclusively of what the Italians call ‘cappuccino’ and ‘brioche’. We’ve already talked about cappuccino, and its alternatives such as ‘latte macchiato’ (with more milk), coffee ‘macchiato’ (with less milk), or just plain espresso (with no milk at all). By “brioche”, Italians actually mean any kind of baked good, the most common of which is in fact a croissant (‘cornetto’ in Italian) and almost never an actual brioche. A croissant can be “empty” (‘vuoto’), or filled (e.g. with ‘crema pasticcera’ -pastry cream-, apricot jam, chocolate cream, whipped cream, apple filling, almond filling, etc.). Other breakfast pastries which are also usually filled are: ‘fagottino’ (the equivalent of the French ‘pain au chocolat‘, when filled with chocolate), ‘sfogliatina’ (puff pastry pockets), ‘bombolone’ (also called with its German name ‘krapfen‘, the equivalent of a filled donut), ‘girelle’ (twirls) with raisins. Savory croissants, with optional ham and/or cheese, can also be found, but are definitely far less in vogue than the sweet versions. Other savory options are ‘pizzette’ (small puff pastry pizzas, usually with tomato and mozzarella), but are quite hard to find.

In Italy, the maximum price of the main bar menu items is regulated by the law. This makes it so all bars tend to charge the same maximum amounts allowed. While not competing on prices, bars still compete on quality. Pastry shops that are also cafés (called ‘bar pasticceria’) generally offer higher standards for baked goods, compared to regular ‘bars’; this is especially true in small towns. In big cities the bars with the higher customers turnover often get their pastries delivered fresh from pastry shops even multiple times a day and the quality of their baked goods is excellent. Smaller bars instead often bake their croissants themselves (from an industrially made base), and while smelling fantastic because of the onsite baking their croissants are not as good (and sometimes are thought of as more buttery and harder to digest). Still, smaller bars make good business in small towns where the competition is less, still providing a service to their customers.

In conclusion, breakfast is for the Italians a brief yet dear parenthesis in the morning. Even on weekends and holidays people generally don’t go out for sit-down breakfasts. In fact, there are no ‘all day breakfast’ places in Italy (though it’s definitely possible to have a cappuccino all day, it’s uncommon to see people have a croissant in the afternoon, so much so that bars tend to run out of pastries early and don’t replenish). As a result, breakfast in Italy is not necessarily a moment of social aggregation; it’s at most a meet-up point for 2 or 3 individuals.

The lack of savory options in the Italian breakfast also originates other interesting differences between Italy and North America. One difference is that for the Italians eggs are totally a lunch option (as the main or the second course). Another difference is that in Italy there is absolutely nothing like North American brunch; being the Italian breakfast so different from lunch, the two don’t mix: after sleeping in on weekends Italians may just decide to skip breakfast altogether and have their Sunday’s lasagna!